Privacy Policy
Privacy Policy
Effective Date: March 1, 2025
Business Name: Royal Medical Spa LLC | Khalid Alazza MBR
Website: https://royalmedspaillinois.com
1. Introduction
Royal Medical Spa LLC | Khalid Alazza MBR ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, contact us, or receive communications from us, including SMS/text messages.
2. Information We Collect
We may collect the following types of information:
Personal Identifiers: Name, email address, phone number, date of birth
Health & Service Information: Treatment interests, appointment history, and aesthetic service preferences voluntarily provided by you
Contact Preferences: Communication method and frequency preferences, including SMS opt-in consent
Website Data: IP address, browser type, pages visited, and cookies (see Section 8)
Payment Information: Billing details processed securely through third-party payment processors
We collect this information through contact forms, appointment scheduling, in-person consultations, phone calls, and opt-in SMS forms on our website.
3. How We Use Your Information
We use your information solely to:
Schedule and confirm appointments
Send treatment reminders and follow-up care instructions
Provide promotional offers and updates about our services via SMS or email (only with your explicit consent)
Improve our services and customer experience
Comply with legal obligations
4. SMS / Text Messaging Opt-In and Consent
By providing your phone number and opting in to receive SMS communications from Royal Medical Spa LLC | Khalid Alazza MBR, you agree to receive text messages including appointment reminders, promotions, and service updates.
You may opt out at any time by replying STOP to any message
For help, reply HELP or contact us at 708-634-5393 or [email protected]
Message and data rates may apply
Message frequency varies
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
Your SMS opt-in consent is collected solely to facilitate direct communication between you and Royal Medical Spa LLC | Khalid Alazza MBR and will never be used for any other purpose.
5. How We Share Your Information
We do not sell, rent, or trade your personal information to any third party.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share limited information only in the following circumstances:
Service Providers: Vendors who support our business operations (e.g., appointment software, CRM platforms, customer service tools) under strict confidentiality agreements
Legal Requirements: When required by law, court order, or governmental authority
Business Transfers: In the event of a merger or acquisition, your data will remain protected under equivalent privacy terms
Under no circumstances do we share, sell, or disclose your opt-in data or SMS consent information to any affiliate, marketing partner, or unrelated third party.
6. Data Security
We implement industry-standard security measures to protect your personal information, including:
Encrypted data transmission (SSL/TLS)
Restricted access to personal data on a need-to-know basis
Regular review of our data collection and storage practices
Secure third-party platforms that are contractually obligated to protect your information
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to contact us at Royal Medical Spa LLC | Khalid Alazza MBR immediately if you suspect any unauthorized use of your information.
7. Data Retention
We retain your personal information only as long as necessary to provide services to you or as required by law. Upon request, we will delete or anonymize your data unless retention is legally required.
8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
Remember your preferences
Analyze website traffic and usage patterns
Improve website functionality
You may disable cookies through your browser settings. Note that some features of our website may not function properly without cookies. We do not use cookies to collect SMS opt-in data or consent information.
9. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for SMS communications at any time by replying STOP
Opt out of email marketing by clicking "Unsubscribe" in any email
To exercise any of these rights, contact us at [email protected].
10. Children's Privacy
Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from minors. If we become aware that Royal Medical Spa LLC | Khalid Alazza MBR has inadvertently collected data from a minor, we will delete it promptly.
11. Third-Party Links
Our website may contain links to third-party websites. Royal Medical Spa LLC | Khalid Alazza MBR is not responsible for the privacy practices of those sites and we encourage you to review their policies independently.
12. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the "Effective Date" at the top. We encourage you to review this policy regularly. Continued use of our services after any update constitutes acceptance of the revised policy.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Royal Medical Spa LLC | Khalid Alazza MBR
10404 Mayfield Ave
Oak Lawn, IL 60453
📞 708-634-5393